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Paid for Pro, says I don't have access

Home Forums Product Support Paid for Pro, says I don't have access

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  • #11894 Reply
    Digital Rabbit
    Participant

    Title of topic. I paid for pro and it will only let me d/l the free version.

    #11898 Reply
    Shane Gowland
    Keymaster

    Hi,

    There’s no record of a payment from your email address since 8/6/15. If you’ve renewed your account since then, could you please send a transaction number or the email address you used.

    Regards,

    Shane

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