Thanks for your prompt response and advice. I have just sent a reply, but as it has not appeared on the list of messages I am not sure whether it has arrived OK?
I had already considered adding Remembr to the list of Excluded Security Risks on Norton 360, but cannot find which program to add from the list of ‘Security Risks’? There are several programs called ‘Remember.xxx’, where x is a number, but presumably it is not one of these? Is there some other way of adding Remembr as an exclusion. I find now that I cannot even download the setup file before it is removed by Norton. I realise that I could turn off Norton during the download, but am reluctant to do this.