Login or Sign Up

Support Forum

Registration is not required to ask a question. If you're a Pro Club member,
please use our Priority Support page for a faster response.

Ask a Question
All Questions
System Ninja
JavaRa
CCEnhancer
Remembr
Bzzt! Image Editor
Before you ask a question

1. Make sure you're using the most recent version of the program.

2. Try searching the forum, perhaps your problem has already been described and solved.

3. Please provide following info:
– OS architecture (x86 or x64)
– Screenshot if applicable
– Step to reproduce issue

Home Forums Product Support Remembr Support UNABLE TO OPEN REMEMBR AFTER FIRST OPENING Reply To: UNABLE TO OPEN REMEMBR AFTER FIRST OPENING

#10698
John Todd
Guest

Hi Shane:

Thanks for your prompt response and advice.  I have just sent a reply, but as it has not appeared on the list of messages I am not sure whether it has arrived OK?

I had already considered adding Remembr to the list of Excluded Security Risks on Norton 360, but cannot find which program to add from the list of ‘Security Risks’?  There are several programs called ‘Remember.xxx’, where x is a number, but presumably it is not one of these?  Is there some other way of adding Remembr as an exclusion.  I find now that I cannot even download the setup file before it is removed by Norton.  I realise that I could turn off Norton during the download, but am reluctant to do this.

Cheers

John