Home › Forums › CCEnhancer Support › CCEnhancer problem with my ISP? › Reply To: CCEnhancer problem with my ISP?
July 16, 2017 at 2:38 pm
#12364
Shane Gowland
Keymaster
Hello,
This is happening because your computer isn’t allowing CCEnhancer to connect to http://content.thewebatom.net. This could be because of a restriction imposed by your anti-virus or firewall software.
As for why you’re receiving a broken file when the connection fails (it should switch to a fallback server), I’ve investigated and found there’s a network issue sending you to the wrong address for the file. I’m going to try to fix it from this end, but there’s a 50/50 chance I’ll need to drop a new version of CCEnhancer with updated internal URLs.
Regards,
Shane