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Home Forums Product Support JavaRa Support JavaRa and Java files clean up Reply To: JavaRa and Java files clean up

#8392
Anonymous
Inactive

I have a reinstall problem with Java, and have been using JavaRa to try to fix this. Even with v2.1 and the latest definitions, I still found traces of old (some very old) installations. In particular, these three CLSIDs do not seem to be picked up:
4EA42A62D9304AC4784BF238120730FF
FC342F018CF5A364ABD1995ECC44B4C5
6C5ADB75C34456D42B338232391207FF
and jrecore was left mentioned in several other places (I was not paying much attention to detail, so have no records of all the junk). I hope this helps.

Meanwhile, has anybody any idea how this kind of log arises:
——————-
Mon Feb 04 20:13:15 2013
:: No Old AU Version found

Mon Feb 04 20:13:36 2013
:: Save Country Code KW after GetCountry()
Mon Feb 04 20:15:13 2013
:: Could not get MSIStatusError registry value.
Mon Feb 04 20:15:13 2013
:: Could not get MSIStatusExtendedError registry value.
Mon Feb 04 20:15:13 2013
:: GetMSIStatus() failed. Return Code: 2, ErrorCode: 183
Mon Feb 04 20:15:13 2013
:: GetUpdatedJreMetrics() – MachineCount registry value exists

Mon Feb 04 20:15:13 2013
:: GetUpdatedJreMetrics() – MachineCounted: YY, InstallAttempts: 2, UpdateCount: 1

Mon Feb 04 20:15:20 2013
:: Ping Values: $sc_xml_ver#1.0$reportsuiteid#suninstallstat$visitorid#51d6dd51-0feca10f$prop21#51d6dd51-0feca10f$prop20#XXXXXX$pagename#ic$evar24#0$evar25#0$evar2#1.7.0_13-b20$evar3#XX$evar15#1.7.0_13-b20$evar40#-1$evar26#-99$evar27#2.1.9.0$evar28#XX$evar4#i586$evar5#i586$evar6#winxp-sp3$evar7#joff$evar8#KW$events#event6,event7$evar17#2$evar18#YY$evar19#1$evar29#0$products#;j
—————————

1. Where is the country code? This is NOT the MS locale/country/language settings.

2. Where are the JRE Metrics hidden? This is after cleaning, and a manual pickover.

3. How do I get Java 7u13 to install? I have been stuck like this for the best part of a year now.

Thanks,

BWD