Home › Forums › Product Support › JavaRa Support › JavaRa and Java files clean up
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October 28, 2012 at 2:33 pm #8033
Shane Gowland
KeymasterIn the development version (which I don’t think is currently available for download) these directories are already detected. Hash computation is much to computationally-intensive, so we’re using regular expressions over environmental variables to get the correct paths.
February 6, 2013 at 12:00 am #8392Anonymous
InactiveI have a reinstall problem with Java, and have been using JavaRa to try to fix this. Even with v2.1 and the latest definitions, I still found traces of old (some very old) installations. In particular, these three CLSIDs do not seem to be picked up:
4EA42A62D9304AC4784BF238120730FF
FC342F018CF5A364ABD1995ECC44B4C5
6C5ADB75C34456D42B338232391207FF
and jrecore was left mentioned in several other places (I was not paying much attention to detail, so have no records of all the junk). I hope this helps.Meanwhile, has anybody any idea how this kind of log arises:
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Mon Feb 04 20:13:15 2013
:: No Old AU Version foundMon Feb 04 20:13:36 2013
:: Save Country Code KW after GetCountry()
Mon Feb 04 20:15:13 2013
:: Could not get MSIStatusError registry value.
Mon Feb 04 20:15:13 2013
:: Could not get MSIStatusExtendedError registry value.
Mon Feb 04 20:15:13 2013
:: GetMSIStatus() failed. Return Code: 2, ErrorCode: 183
Mon Feb 04 20:15:13 2013
:: GetUpdatedJreMetrics() – MachineCount registry value existsMon Feb 04 20:15:13 2013
:: GetUpdatedJreMetrics() – MachineCounted: YY, InstallAttempts: 2, UpdateCount: 1Mon Feb 04 20:15:20 2013
:: Ping Values: $sc_xml_ver#1.0$reportsuiteid#suninstallstat$visitorid#51d6dd51-0feca10f$prop21#51d6dd51-0feca10f$prop20#XXXXXX$pagename#ic$evar24#0$evar25#0$evar2#1.7.0_13-b20$evar3#XX$evar15#1.7.0_13-b20$evar40#-1$evar26#-99$evar27#2.1.9.0$evar28#XX$evar4#i586$evar5#i586$evar6#winxp-sp3$evar7#joff$evar8#KW$events#event6,event7$evar17#2$evar18#YY$evar19#1$evar29#0$products#;j
—————————1. Where is the country code? This is NOT the MS locale/country/language settings.
2. Where are the JRE Metrics hidden? This is after cleaning, and a manual pickover.
3. How do I get Java 7u13 to install? I have been stuck like this for the best part of a year now.
Thanks,
BWD
February 6, 2013 at 12:00 am #8393Anonymous
Inactivesorry, forgot the email tick …
February 7, 2013 at 12:08 am #8394Shane Gowland
KeymasterThanks for the heads up about the missed entries. We’ll get those added when possible.
I’m not familiar with the log you’ve posted. It looks like some sort of internal debug log, where Java appears to be attempting to call Java methods (bits of code) but cannot locate them. I would assume a partially installed JRE would cause this issue.
My best recommendation would be to try a heuristic powered uninstalled app: Revo Uninstaller would be the most obvious choice.
Good luck.
February 7, 2013 at 12:19 am #8395Anonymous
InactiveThanks, but isn’t that the point? It is not installed, and will not install. How can Revo do anything when there is nothing to point at?
As for the missing entries – please check that they are relevant! I may have missed something important.
February 7, 2013 at 12:24 am #8396Shane Gowland
KeymasterRevo can do a deep scan and remove associated files and keys. If it isn’t able to detect that Java was installed, try creating a few fake registry entries in the tree used for ‘add or remove programs’
In the past I’ve exported a few Java registry keys from a PC with a working Java install and imported them onto a PC with similar problems to you. Once you give it a whiff; Revo does a pretty decent job.
February 7, 2013 at 3:48 pm #8399Anonymous
InactiveOK, I’ll give it a try.
Thanks. -
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