Norton Security Suite Detection of JavaRa as Suspicious

[Shane Gowland]

False positives with JavaRa are a pretty common problem, because of the aggressive way it removes thousands of registry keys and files.

I’ll submit a report to Norton too. Nothing else we can really do until someone there gets around to whitelisting it.

[Anonymous]

I received an email from Symantec, they are removing the file from detections and suggest that developers join their “whitelisting” program, whatever that is.  Herein is included the text of the email:

From: falsepositives@symantec.com
To:address removed
Sent: 1/21/2014 11:58:02 P.M. Mountain Standard Time
Subj: [No Reply] False Positive Submission [3415863]
In relation to submission [3415863].

Upon further analysis and investigation we have verified your submission and as such this detection will be removed from our products.

The updated detection will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://securityresponse.symantec.com/avcenter/defs.download.html

Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.

If you are a software vendor, why not take part in our whitelisting program?
To participate in this program, please complete the following form: https://submit.symantec.com/whitelist

Sincerely,
Symantec Security Response
http://securityresponse.symantec.com
Hope I’ve done my good deed for the day in getting JavaRa removed from their detections or whatever LOL….

Thanks for all you do!

the24frans

 

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