Login or Sign Up

Support Forum

Registration is not required to ask a question. If you're a Pro Club member,
please use our Priority Support page for a faster response.

Ask a Question
All Questions
System Ninja
Bzzt! Image Editor
Before you ask a question

1. Make sure you're using the most recent version of the program.

2. Try searching the forum, perhaps your problem has already been described and solved.

3. Please provide following info:
– OS architecture (x86 or x64)
– Screenshot if applicable
– Step to reproduce issue

Home Forums Product Support Junk Cleaner +Windows10 Reply To: Junk Cleaner +Windows10

Poppa Mintin

Still trying to find an answer to my problem.

Usually when I start Junk Scanner, I’m offered a choice of which drives to scan, and usually I choose just C:\ and click Scan, today out of curiosity I chose D:\ and clicked Scan…  Junk Scanner worked correctly, finding and deleting over a gigabyte of junk !

Then I tried scanning C:\again and the application failed in the usual way.  I tried de-selecting all but ‘Temporary’ files and tried again, and sadly the application failed again.  I then tried de-selecting just ‘Temporary’ files, and again the application failed.

Logically there must be something somewhere ‘Protecting’ the C:\drive…  I’m not keen on the idea of closing my AV program to test that, and anyway, why would that protect the C:\ drive but not the D:\ ?