Support Forum

Registration is not required to ask a question. If you're a Pro Club member, please use our Priority Support page for a faster response.

JavaRa 2.1 Closing by Itself

Home Forums Product Support JavaRa Support JavaRa 2.1 Closing by Itself

Viewing 10 posts - 1 through 10 (of 13 total)
  • Author
    Posts
  • #8524
    Anonymous
    Inactive

    I had been using JavaRa for several days and testing it as a possible solution for use on a ton of PC’s that have a wide range of Java versions, but after using it a few times on my PC and reinstalling Java 7 Update 4, JavaRa no longer stays open. If I open it I can quickly click around to other areas of the program but after a couple seconds it closes. Any ideas?

    -Kevin

    #8525
    Phobos
    Moderator

    Add in config.ini

    SaveLog:True

    Run the program. Copy the contents of the log file to the forum.

    #8527
    Anonymous
    Inactive

    JavaRa 2.0 loaded without incident. Checking system…

    #8533
    Shane Gowland
    Keymaster

    So it’s not progressing beyond the system check? That’s odd.

    Could you share some details about your operating system and other software that’s running?

    #8565
    Anonymous
    Inactive

    Correct, the program closes after a few seconds and that’s all the ever makes it into the log.

    I’m running 64-bit Windows 7 Professional and as far as other programs it should be minimal because it also closes in safe mode. I can probably export a list of installed programs if that’s helpful, but considering in safe mode none of them are running I’m not sure how helpful that will be.

    #8585
    Anonymous
    Inactive

    Anyone?

    #8586
    Shane Gowland
    Keymaster

    What antivirus are you running? Does temporarily turning it off make any difference?

    #8598
    Anonymous
    Inactive

    It’s ESET Endpoint Security, but completely uninstalling it doesn’t change anything. That was one of the first things I ruled out…

    #8599
    Anonymous
    Inactive

    What kind of routines is it running when it’s “Checking system”. Can I run any of these routines outside of the program to see if that sheds some light on what’s failing? I also have 2 XP machines that are doing the same thing. The product runs fine on most machines so I’m having a hard time finding any differences between a working machine and a non-working machine.

    #8600
    Shane Gowland
    Keymaster

    It could be the update check that’s failing. Open up the config.ini file (should be in the same folder as JavaRa.exe) and add the following line:

    UpdateCheck:False

Viewing 10 posts - 1 through 10 (of 13 total)
  • You must be logged in to reply to this topic.