Home › Forums › Product Support › JavaRa Support › JavaRa 2.1 Closing by Itself
- This topic has 12 replies, 3 voices, and was last updated 8 years, 3 months ago by
Phobos.
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Anonymous
InactiveI had been using JavaRa for several days and testing it as a possible solution for use on a ton of PC’s that have a wide range of Java versions, but after using it a few times on my PC and reinstalling Java 7 Update 4, JavaRa no longer stays open. If I open it I can quickly click around to other areas of the program but after a couple seconds it closes. Any ideas?
-Kevin
Phobos
ModeratorAdd in config.ini
SaveLog:True
Run the program. Copy the contents of the log file to the forum.
Windows 11 Pro Insider, x64
Anonymous
InactiveJavaRa 2.0 loaded without incident. Checking system…
Shane Gowland
KeymasterSo it’s not progressing beyond the system check? That’s odd.
Could you share some details about your operating system and other software that’s running?
Anonymous
InactiveCorrect, the program closes after a few seconds and that’s all the ever makes it into the log.
I’m running 64-bit Windows 7 Professional and as far as other programs it should be minimal because it also closes in safe mode. I can probably export a list of installed programs if that’s helpful, but considering in safe mode none of them are running I’m not sure how helpful that will be.
Anonymous
InactiveAnyone?
Shane Gowland
KeymasterWhat antivirus are you running? Does temporarily turning it off make any difference?
Anonymous
InactiveIt’s ESET Endpoint Security, but completely uninstalling it doesn’t change anything. That was one of the first things I ruled out…
Anonymous
InactiveWhat kind of routines is it running when it’s “Checking system”. Can I run any of these routines outside of the program to see if that sheds some light on what’s failing? I also have 2 XP machines that are doing the same thing. The product runs fine on most machines so I’m having a hard time finding any differences between a working machine and a non-working machine.
Shane Gowland
KeymasterIt could be the update check that’s failing. Open up the config.ini file (should be in the same folder as JavaRa.exe) and add the following line:
UpdateCheck:False
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