Support Forum

Registration is not required to ask a question. If you're a Pro Club member, please use our Priority Support page for a faster response.

System Ninja False Positive Detection

Home Forums System Ninja Support System Ninja False Positive Detection

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #12626 Reply
    Lugo
    Guest

    Hello,

    I am using Zemana AntiMalware software. I installed system ninja after CCleaner fiasco!

    But System Ninja detects the Zemana’s usefull(!) files. These are settings and virus database files. Can you please review this problem?

    Here is the screenshot: https://vgy.me/S8LUWZ.png

    Thanks

    #12628 Reply
    Shane Gowland
    Keymaster

    I’ve passed this along, thank you.

    In the mean time, you can exclude Zemana by going to Options -> Scan Exclusions -> Specific Program and choosing Zemana. See screenshot.

    You can also right-click on the Zemana files on the scan results page and select “Ignore files of this type”

    • This reply was modified 4 years, 4 months ago by Shane Gowland.
    #12638 Reply
    Shane Gowland
    Keymaster

    Hello,

    If you have the “Update cleaning rules and language files automatically” option enabled, the Zemana cleaning rule should be removed next time you open System Ninja.

    Regards,

    Shane

Viewing 3 posts - 1 through 3 (of 3 total)
Reply To: System Ninja False Positive Detection
Your information: