Home › Forums › System Ninja Support › System Ninja hangs after selecting c:/ drive
- This topic has 4 replies, 2 voices, and was last updated 5 years, 6 months ago by
Randy.
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Ran
GuestSystem Ninja hangs after selecting c:/ drive I am using 3.19. Older version worked fine. OS Win 10 latest 1709
Shane Gowland
KeymasterCould you please go to Options -> Run in “Debug Mode”
Next time you run System Ninja a log file should be created in the same directory as ‘System Ninja.exe’
Randy
GuestLog file as follows:
Exception encountered in module [System Ninja]
Message: Object reference not set to an instance of an object.
at System_Ninja.routine_startup_data.read_x64_registry_startups()Exception encountered in module [System Ninja]
Message: Object reference not set to an instance of an object.
at System_Ninja.routine_startup_data.read_x64_registry_startups()Shane Gowland
KeymasterSadly neither of those errors relate to the scanning engine. Did the hang occur while running in debug mode?
Randy
GuestYes it fails to operate in debug mode. After c: drive is selected clicking anything causes a ding sound. The only way to even close the program is through task manager. I completely uninstalled the program and reinstalled, all to no change in behavior. I am using Window 10 Fall Creators Edition for my OS. This new OS has slowed my computer and I was trying to speed it up.
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