[Shane Gowland]

This is something we can look at publishing going forward.

We’re actually already using hashes to ensure that the files being distributed by singularlabs.com are identical to the ones that were originally uploaded.

[Shane Gowland]

Hi Magnus,

It sounds like you’re encountering a block from your firewall or antivirus software. Have you tried adding singularlabs.com to the whitelist of whatever security software you use?

[Shane Gowland]

Hi John,

PayPal is the only payment processor we use.

You can pay with a credit card by clicking “Pay with a card” beneath the PayPal login. You’ll be taken to this screen:

Regards,

Shane

[Shane Gowland]

I think this is the ‘Window Size/Location Cache’, which is under Windows -> Advanced in vanilla CCleaner.

[Shane Gowland]

Hi,

You can’t customize the installer, but you can roll your own using Inno Setup. The script file should include, at a minimum, the following file includes.

[Files]
;Program required files
Source: "C:\Path\To\Custom\System-Ninja\System Ninja.exe"; DestDir: "{app}"; Flags: ignoreversion
Source: "C:\Path\To\Custom\System-Ninja\DevComponents.DotNetBar2.dll"; DestDir: "{app}"; Flags: ignoreversion
             
;========Core Modules=====================
Source: "C:\Path\To\Custom\System-Ninja\modules\SystemAnalysis.dll";     DestDir: "{app}\modules"; Flags: ignoreversion
Source: "C:\Path\To\Custom\System-Ninja\modules\System.Ninja.Hardware.dll";     DestDir: "{app}\modules"; Flags: ignoreversion 
Source: "C:\Path\To\Custom\System-Ninja\modules\ProcessManager.dll";     DestDir: "{app}\modules"; Flags: ignoreversion
Source: "C:\Path\To\Custom\System-Ninja\modules\StartupManager.dll";     DestDir: "{app}\modules"; Flags: ignoreversion
Source:   "C:\Path\To\Custom\System-Ninja\modules\SoftwareUninstaller.dll";     DestDir: "{app}\modules"; Flags: ignoreversion
Source:   "C:\Path\To\Custom\System-Ninja\modules\SimpleNinja.dll";     DestDir: "{app}\modules"; Flags: ignoreversion
Source:   "C:\Path\To\Custom\System-Ninja\modules\DuplicateFinder.dll";     DestDir: "{app}\modules"; Flags: ignoreversion

Customizing the portable edition is the same as the installer version—just include the /branding/ folder in the archive.

[Shane Gowland]

Hi Carlos,

Would you be able to forward the communication with ESET to support@singularlabs.com, and we’ll follow this up further.

Kind regards,

Shane

[Shane Gowland]

Hi Steven,

We don’t issue licenses. Just login to your Pro Club account and download the pro version installers from the Download Hub page.

To enable Auto Update in our apps, just enter the email address you used to join the Pro Club in the settings page. Auto Update will continue to work as long as the Pro Club account associated with the email address remains active.

Regards,

Shane

[Shane Gowland]

A System Ninja scan doesn’t touch the registry at all. Some other software, possibly even Windows itself, is more likely the cause of this issue.

Malware often targets the shell sections of the registry, typically in an attempt to hijack or otherwise interfere with the explorer.exe process. Have you checked this machine for security issues recently?

[Shane Gowland]

[quote quote=13570]Dear Sir,
I found a bug, if you are interested. I could not add superantispyware to the list, it
said that it was not an executable application. I noticed that the file name was in all
caps. I changed the extension to lower case and it worked!!!
Carl[/quote]

Thanks for bringing this to my attention.

[Shane Gowland]

Hi,

I’m afraid you’re going to need to be much more specific. Which product are you referring to?

[Author]

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