Shane Gowland - SingularLabs

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April 12, 2018 at 10:11 am in reply to: System Ninja 3.2.1 and all versions crashes in the middle of the scan #13335

Shane Gowland
Keymaster

Thanks for the video. We’ll look into this further.

Could you (either of you) share a list of browsers you have installed.

April 11, 2018 at 10:20 am in reply to: CCenhancer 4.5.2 Bug #13326

Shane Gowland
Keymaster

Please create new threads for each issue, this is getting very confusing.

April 11, 2018 at 10:19 am in reply to: winapp2.ini in ccleaner #13324

Shane Gowland
Keymaster

Haven’t been able to reporduce this, but it’s being looked into further.

Are you able to work around the issue by placing CCEnhancer directly inside CCleaner’s folder?

April 11, 2018 at 10:17 am in reply to: CCenhancer 4.5.2 Bug #13323

Shane Gowland
Keymaster

Thought I should report that, as at 2018-04-08 1038hrs (NZT), all the download files of CCenhancer v4.5.2 from different sites (e.g., singularlabs, MajorGeek)would seem to be corrupt/invalid (.exe and .zip).

No issue with any of these files could be confirmed. Are you sure you’ve got the .NET Framework installed?

April 6, 2018 at 10:11 pm in reply to: Russian translation #13312

Shane Gowland
Keymaster

Yes, all of our products have Russian translations.

April 6, 2018 at 7:12 pm in reply to: Bugs and swedish translation. #13309

Shane Gowland
Keymaster

I wasn’t able to reproduce your issue with copying images. Are you able to provide any additional information?

April 5, 2018 at 2:32 pm in reply to: CCenhancer 4.5.2 Bug #13301

Shane Gowland
Keymaster

It sounds like CCEnhancer doesn’t have admin permission and isn’t allowed to copy the file to the CCleaner folder or your defined portable paths.

April 4, 2018 at 2:00 pm in reply to: System Ninja 3.2.1 and all versions crashes in the middle of the scan #13296

Shane Gowland
Keymaster

I’m having trouble figuring out the cause of this issue. In the past we’ve seen random crashes and freezes caused by broken installs of the Microsoft .NET Framework. Could you try Microsoft’s repair tool?

March 31, 2018 at 11:16 pm in reply to: System Ninja 3.2.1 and all versions crashes in the middle of the scan #13289

Shane Gowland
Keymaster

What version of Windows are we talking about?

March 30, 2018 at 4:55 pm in reply to: System Ninja 3.2.1 and all versions crashes in the middle of the scan #13286

Shane Gowland
Keymaster

Hi,

Do you know what point in the scan (percentage done) that the crash occurs? Is it the same point every time, or does it differ?

Regards,

Shane
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